Welcome to Our Help Site

• Can multiple discount codes and offers be stacked?
• How can I cancel my subscription?
• How can I modify or cancel my order after checkout?
• How can I place an order?
• How do you ship?
• How much is shipping to my location?
• I signed up for email/SMS updates, where is my discount code?

See all articles in Orders & Shipping →

• Are taxes and duties included for international orders?
• My package is stuck in customs, what should I do?
• Which countries do you ship to?
• Why do I need to pay an additional fee to the shipping company to receive my order?
• Why is the shipping cost to my country so expensive?

• Can Aberlite beard straighteners be used on wet beards?
• Can I use a beard straightener on my head hair too?
• How can I clean my Aberlite beard straightener?
• What is the difference between each beard straightener?
• What is the plug type of your products?
• What is the voltage range for the beard straighteners?
• Where are your beard straighteners manufactured?

See all articles in General Product Queries →

• I have not received my refund yet.
• My device is broken, what should I do?
• What if I received a defective/damaged item?
• What is your return policy?

• Can I use the Aberlite Go 2 while it's plugged in and charging?
• Does the Aberlite Go 2 have a safety lock?
• How do I use the Aberlite Go 2?
• How long does the Aberlite Go 2 take to charge?
• I lost my cable, can I purchase a replacement from you?
• Is it safe to leave the Aberlite Go 2 in the charging base?
• Is the battery on my cordless Aberlite Go 2 replaceable?

See all articles in Aberlite Go 2 Help →

• How do I get the most out of the Aberlite Pro?
• What are the differences between the older Pro model and the upgraded 2023 version?

• Can I use a beard straightener everyday?
• Can I use oil or balm before using the straightener?
• How many sprays are in the Aberlite Beard Mist?