International Shipping

• Are taxes and duties included for international orders?

  No, taxes and duties are not included for international orders. For international shipping, customs duties and local taxes are customer responsibility and must be paid separately by customer.

• My package is stuck in customs, what should I do?

  If your package is held up in customs, it's best to contact the carrier or your local customs office for specific information and instructions on how to proceed. They can provide guidance on any required documentation or fees needed to clear your package.

• Which countries do you ship to?

  We ship to Canada, Australia, New Zealand, Austria, Belgium, Denmark, Finland, France, Greece, Hong Kong SAR, Ireland, Israel, Italy, Japan, Luxembourg, Netherlands, Norway, Portugal, South Korea, Sweden, Switzerland, United Kingdom, Germany, Taiwan, Faroe Islands, Greenland, Iceland, Isle of Man...

• Why do I need to pay an additional fee to the shipping company to receive my order?

  Once your order is prepared for shipping, we will forward it to the carrier who will manage the delivery process. Depending on the carrier's policies or customs procedures, you may incur additional charges for final delivery or import taxes, especially if your shipping address is in a remote area...

• Why is the shipping cost to my country so expensive?

  The shipping cost to your country may be higher because we ship from the USA, making international shipments more expensive. You may reach out to us at support@aberlite.com to inquire about any lower-cost shipping options that may be available.