Tracking shows "returned to sender", what should I do?

If your tracking status shows "returned to sender," it is most likely due to an insufficient or incorrect address provided during the order placement. In such cases:

  1. Check the shipping address you provided to ensure it is correct and complete.
  2. Contact our customer support at support@aberlite.com with the correct address details if you believe there was an error in the original address provided.
  3. If the address was correct and you missed the delivery attempts, please be prepared for a possible re-delivery or follow the tracking updates for instructions on how to retrieve your package.

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